Terms & Conditions
1. Online Order Timeline:
- Non- custom orders ship in 5 business days from date of order
- Custom orders can take up to 10 business days from date of order
2. Cancellation Policy:
- Custom items are non-refundable
- We are unable to offer any refund on items that have color, style, or size options.
3. Returns Policy:
- We will accept returns for orders that are stocked items with a 15% restocking fee (items with color, style, size options are non-returnable).
4. Defects/Damaged order:
- We will provide product replacement if H&K is at fault.
- Damaged items due to shipping please email handkfab@gmail.com to start your claim. Please attach pictures of damage and your order number.
- Damaged items due to customers mishandling will require re-order of item(s).
5. Refund Policy:
At H&K, our customers’ satisfaction is our number 1 priority. If you are not satisfied with your order please contact us directly. We will do our absolute best to provide a solution.
If you have any further questions please reach out to us.
6. Waiver of Liability:
H&K Fabrication is not responsible for any damages, injuries, or misuse involving our products. H&K is not responsible for any defects in material, hardware, or assembly. Customers may use this product at their own risk.
